Telemedicine & Digital Health Services

Healthcare that comes to you

Virtual care options and digital health tools that make healthcare more accessible

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Why do telemedicine and digital health matter?

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Geography shouldn't determine healthcare access. Time constraints shouldn't prevent getting care. Telemedicine and digital health tools remove traditional barriers, making quality healthcare available wherever and whenever employees need it.

We got it.

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Thank you for contacting us.
We’ll get back to you as soon as possible.

See where your benefit plan is leaking

Find out what gaps exist — and what you can do without changing your plan.

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We'll show you where money is leaking, risks are growing, and what you can fix within your current structure. No pressure to change brokers, carriers, or benefit design. Just clarity.

  • Gap analysis based on your actual plan structure


  • Clear findings you can share with your broker


  • Recommendations that layer on — no disruption required
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Get a FREE assessment today!

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Telehealth Access Support

Help understanding and accessing telehealth services included in your benefits. Not all virtual care is created equal—we help navigate options.

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Virtual Care Navigation

Guidance on when virtual care is appropriate and when in-person care is needed. Making smart choices about care delivery mode.

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Digital Health Tool Guidance

Help using digital health tools—apps, wearables, patient portals—that can enhance health management.

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Remote Monitoring Support

For employees with conditions that benefit from remote monitoring, support for setup and ongoing use of monitoring technology.

What Are Telemedicine & Digital Health Services?

Telemedicine & Digital Health Services encompass virtual care delivery and digital tools that make healthcare more accessible and convenient.

Telemedicine provides medical care through video, phone, or messaging—allowing patients to see providers without traveling to offices. Digital health includes apps, wearables, patient portals, and other technology that supports health management.

These services complement traditional healthcare, expanding access and convenience without replacing the in-person care that's sometimes necessary.

Why Has Virtual Care Become So Important?

Most employers renew their health plans year after year without questioning the underlying assumptions. Brokers present options, carriers set rates, and leadership approves budgets based on incomplete information.


The result? Companies overpay for benefits employees don't use while missing coverage gaps that create real risk. They accept premium increases as inevitable rather than addressable. They lack visibility into where their money actually goes.


A Healthcare Risk Assessment changes that. It gives you the data and insight to make informed decisions, negotiate from a position of strength, and take control of one of your largest operating expenses.

How It Works

Digital health support helps employees access and use virtual care options.

Options Education

Understanding what telehealth and digital options are available through your benefits and through Weltrio.

Appropriateness Guidance

Helping determine when virtual care is appropriate and when in-person care is needed for specific situations.

Access Support

Practical help accessing services—setting up accounts, understanding technology, troubleshooting issues.

Integration

Ensuring virtual care integrates with overall health management rather than fragmenting care.

When Is Virtual Care Appropriate?

Virtual care works well for:

• Many primary care needs (colds, minor infections, follow-ups)
• Mental health counseling and therapy
• Chronic condition check-ins
• Prescription refills
• Minor urgent care issues
• Second opinions and consultations

Virtual care isn't appropriate for emergencies, conditions requiring physical examination, or procedures. We help navigate these distinctions.

Where Does Virtual Care Happen?

Anywhere with internet connection:

• Home—most common location
• Work—private space for appointments
• Travel—care accessible on the road
• Any private location with connectivity

Virtual care meets you where you are.

Who Benefits from Telemedicine Services?

All employees can benefit from virtual care options:

• Rural employees with limited local providers
• Busy professionals with time constraints
• Those with mobility limitations
• Parents needing care for sick children
• Anyone valuing convenience
• Employees managing chronic conditions

See What Our Customers Are Saying

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"What could have been data driven, was soon a conversation. Over 3 years with the best coaches, listeners, advisors you could ask for. If Monique didn't have an answer readily, she would note it, research it, and then update you on the answer. Always a positive meeting. Highly recommend!"

— Sue D.

“Our Medical Insurance Premiums were Out of Control! Thanks to Weltrio and their amazing team of healthcare experts, Weltrio is my single most-profitable cost center!”


— Cayuse CEO

Everything You Need to Know

At Weltrio, we are a medically trained team that works with HR and benefits partners at companies of all sizes to improve healthcare quality, reduce risk exposure, and optimize costs. We work within your existing plan structure—providing employers with clarity, trust, and transparency at every step. Whether you're upgrading your benefits plan or building from scratch, we've got you covered.

  • Is this the same as telemedicine?
    No. Clinical support provides guidance and triage, not diagnosis or treatment. We help employees decide when and where to seek care.
  • How many nurses will be assigned to our company?
    Assignment depends on your company size and typical utilization. Smaller companies may share a primary nurse with backup coverage. Larger organizations get dedicated teams. Either way, employees experience consistent relationships with clinical professionals who know them.
  • Who answers calls in the middle of the night?
    Board-certified nurses from your Weltrio clinical team. We staff night shifts with experienced nurses who have full access to your company's benefits information and employee interaction history. It's not an outsourced answering service.
  • What protocols do nurses use for triage?
    Our nurses use evidence-based clinical decision support protocols developed from emergency medicine and primary care best practices. These protocols are regularly updated based on current medical guidelines and are customized for telephone/virtual assessment settings.
  • How much does an unnecessary ER visit actually cost?
    Average ER visits cost $2,200 or more—even for minor issues. Add lab work, imaging, or specialist consultation and costs climb quickly. The same conditions treated at urgent care typically cost $150-300, and telehealth visits run $50-75.