Relationships

The human connection that changes everything

Dedicated health coaches and ongoing engagement that build the relationships proven to change healthcare behavior

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What Is So Often Missing In Every Benefits Plan?

Most healthcare approaches skip relationships:

• Plan design focuses on structure, not behavior
• Wellness programs provide information, not relationships
• Care management intervenes after problems develop
• Call centers provide transactions, not connections
• Technology delivers data, not support

The result: Pillars 1 and 2 without Pillar 3 equals gaps. Those gaps create waste, cost, and risk. Weltrio fills the gap with dedicated human relationships that change behavior.

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Why Focus On Employee Relationships?

Relationships is the third pillar of Weltrio's Three Pillars Framework—and it's what makes Weltrio fundamentally different from every other approach to healthcare cost management.

This pillar includes dedicated health coaching, employee onboarding and education, wellness and prevention programs, mental and behavioral health support, and digital health integration.

Relationships is the behavior change layer. Plan Optimization creates structure. Care Logistics provides execution. But lasting improvement requires changing how employees think about and engage with their health. That only happens through relationships.

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How Weltrio + Employee Relationships Works?

We build lasting connections that support better health decisions.

1. DEDICATED ASSIGNMENT
Every employee is assigned a dedicated health coach as their ongoing partner.

2. RELATIONSHIP BUILDING
Coaches invest in understanding each employee's health, goals, and challenges.

3. ONGOING ENGAGEMENT
Regular touchpoints and proactive outreach maintain connection.

4. BEHAVIOR SUPPORT
Support, accountability, and guidance that makes health changes stick.

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The healthcare system is genuinely difficult:

• Finding quality providers takes expertise most people lack
• Understanding when to use ER vs. urgent care vs. primary care isn't obvious
• Coordinating between multiple providers doesn't happen automatically
• Pharmacy costs vary dramatically and alternatives aren't offered
• Administrative processes are designed for the system, not patients

Care Logistics provides the expertise employees lack. We know how to navigate the system because we do it every day. Employees get better outcomes with less effort.

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Why Can't Employees Navigate Healthcare Themselves?