Mental & Behavioral Health Support
Caring for the whole person
Comprehensive support for mental wellness, from everyday stress to clinical concerns
Why does mental health support matter?
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Mental health affects everything—physical health, work performance, relationships, quality of life. Yet mental health support is often hard to access and surrounded by stigma. Weltrio makes mental health support accessible, normalized, and integrated with overall health.
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See where your benefit plan is leaking
Find out what gaps exist — and what you can do without changing your plan.
We'll show you where money is leaking, risks are growing, and what you can fix within your current structure. No pressure to change brokers, carriers, or benefit design. Just clarity.
- Gap analysis based on your actual plan structure
- Clear findings you can share with your broker
- Recommendations that layer on — no disruption required
EAP Resource Navigation
Help connecting with Employee Assistance Program resources for counseling, crisis support, and life challenges. We navigate complex systems so you can focus on getting help.
Mental Health Provider Search
Finding a therapist or psychiatrist who fits is challenging. We help search for in-network providers, verify availability, and match based on your needs and preferences.
Substance Use Support
Non-judgmental support for employees dealing with substance use concerns—connecting to resources, coordinating care, and providing ongoing encouragement.
Crisis Resource Connection
When mental health concerns become urgent, we help connect with crisis resources immediately. No one should navigate mental health emergencies alone.
What is Mental & Behavioral Health Support?
Mental & Behavioral Health Support encompasses services that address psychological wellbeing, from everyday mental wellness to clinical mental health conditions.
This isn't a replacement for clinical mental health treatment—it's the navigation, coordination, and support layer that helps employees access appropriate care and resources.
Services include helping employees find therapists, navigating EAP benefits, supporting those with substance use concerns, and connecting people with crisis resources when needed.
Why Is Mental Health So Hard to Address?
Most employers renew their health plans year after year without questioning the underlying assumptions. Brokers present options, carriers set rates, and leadership approves budgets based on incomplete information.
The result? Companies overpay for benefits employees don't use while missing coverage gaps that create real risk. They accept premium increases as inevitable rather than addressable. They lack visibility into where their money actually goes.
A Healthcare Risk Assessment changes that. It gives you the data and insight to make informed decisions, negotiate from a position of strength, and take control of one of your largest operating expenses.
How It Works
Mental health support helps employees access appropriate mental health resources.
Need Assessment
When employees reach out with mental health concerns, we assess the situation to understand what level and type of support is needed.
Resource Identification
We identify appropriate resources: EAP benefits, in-network providers, community resources, crisis services, or other support options.
Connection Facilitation
We help make connections—verifying availability, facilitating appointments, and ensuring employees successfully reach appropriate help.
Ongoing Support
Mental health journeys aren't single events. We provide ongoing support as employees navigate care.
When Should You Reach Out for Mental Health Support?
Reach out whenever mental health concerns arise:
• Feeling persistently sad, anxious, or overwhelmed
• Struggling with work, relationships, or daily functioning
• Dealing with grief, trauma, or major life changes
• Concerned about substance use
• Wanting to improve mental wellness proactively
• In crisis or having thoughts of self-harm
There's no threshold you have to meet. If you're wondering whether to reach out, that's reason enough.
Where Is Mental Health Support Available?
Support is available through multiple channels:
• Phone conversations with Weltrio team
• Connection to telehealth mental health services
• Help finding local in-person providers
• Crisis resources available 24/7
How you access support depends on your situation and preferences.
Who Benefits from Mental Health Support?
Mental health affects everyone at some point:
• Those experiencing depression or anxiety
• Employees dealing with life transitions or stress
• People with diagnosed mental health conditions
• Anyone wanting to improve mental wellness
• Those concerned about a family member
• Anyone facing a mental health crisis
See What Our Customers Are Saying
"What could have been data driven, was soon a conversation. Over 3 years with the best coaches, listeners, advisors you could ask for. If Monique didn't have an answer readily, she would note it, research it, and then update you on the answer. Always a positive meeting. Highly recommend!"
— Sue D.
“Our Medical Insurance Premiums were Out of Control! Thanks to Weltrio and their amazing team of healthcare experts, Weltrio is my single most-profitable cost center!”
— Cayuse CEO
Everything You Need to Know
At Weltrio, we are a medically trained team that works with HR and benefits partners at companies of all sizes to improve healthcare quality, reduce risk exposure, and optimize costs. We work within your existing plan structure—providing employers with clarity, trust, and transparency at every step. Whether you're upgrading your benefits plan or building from scratch, we've got you covered.
Is this the same as telemedicine?
No. Clinical support provides guidance and triage, not diagnosis or treatment. We help employees decide when and where to seek care.How many nurses will be assigned to our company?
Assignment depends on your company size and typical utilization. Smaller companies may share a primary nurse with backup coverage. Larger organizations get dedicated teams. Either way, employees experience consistent relationships with clinical professionals who know them.Who answers calls in the middle of the night?
Board-certified nurses from your Weltrio clinical team. We staff night shifts with experienced nurses who have full access to your company's benefits information and employee interaction history. It's not an outsourced answering service.What protocols do nurses use for triage?
Our nurses use evidence-based clinical decision support protocols developed from emergency medicine and primary care best practices. These protocols are regularly updated based on current medical guidelines and are customized for telephone/virtual assessment settings.How much does an unnecessary ER visit actually cost?
Average ER visits cost $2,200 or more—even for minor issues. Add lab work, imaging, or specialist consultation and costs climb quickly. The same conditions treated at urgent care typically cost $150-300, and telehealth visits run $50-75.
