Mental & Behavioral Health Support
Supporting whole-person health
Comprehensive support for mental health, including navigation, resources, and ongoing care coordination
Why does mental health support matter?
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Mental health is health. Depression, anxiety, and other conditions affect millions and impact work, relationships, and physical health. Support helps employees access care and manage their wellbeing.
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See where your benefit plan is leaking
Find out what gaps exist — and what you can do without changing your plan.
We'll show you where money is leaking, risks are growing, and what you can fix within your current structure. No pressure to change brokers, carriers, or benefit design. Just clarity.
- Gap analysis based on your actual plan structure
- Clear findings you can share with your broker
- Recommendations that layer on — no disruption required
Provider Navigation
Finding a mental health provider is hard. We help identify and access therapists, counselors, and psychiatrists.
EAP Resource Access
Many employees don't know what their EAP offers. We help unlock these available resources.
Crisis Support
When urgent mental health needs arise, we provide immediate guidance and resource connection.
Ongoing Coordination
For those in ongoing mental health treatment, coordination ensures continuity and appropriate care.
What is Mental & Behavioral Health Support?
Mental & Behavioral Health Support helps employees access and navigate mental health resources—finding providers, understanding coverage, and coordinating ongoing care.
Mental health care has unique barriers: stigma, provider shortages, confusing coverage, and uncertainty about where to start. These barriers prevent people from getting help they need.
We reduce barriers by providing navigation, support, and coordination that makes mental health care accessible.
Why Is Mental Health Care So Hard to Access?
Most employers renew their health plans year after year without questioning the underlying assumptions. Brokers present options, carriers set rates, and leadership approves budgets based on incomplete information.
The result? Companies overpay for benefits employees don't use while missing coverage gaps that create real risk. They accept premium increases as inevitable rather than addressable. They lack visibility into where their money actually goes.
A Healthcare Risk Assessment changes that. It gives you the data and insight to make informed decisions, negotiate from a position of strength, and take control of one of your largest operating expenses.
How It Works
Mental health support provides navigation and coordination.
Initial Assessment
Understanding needs: what's going on, what's been tried, and what support would help.
Resource Navigation
Navigating available resources: EAP, insurance coverage, community resources, and crisis services as appropriate.
Provider Connection
Helping connect with appropriate providers: therapists, counselors, psychiatrists based on needs.
Ongoing Support
Continued support as needed: checking in, adjusting resources, and coordinating care.
When Should Employees Seek Mental Health Support?
Support is appropriate for:
• Wanting to find a therapist or counselor
• Questions about mental health coverage
• Understanding EAP resources
• Stress, anxiety, or depression concerns
• Crisis situations needing immediate help
• Any mental health question
Where Does Support Apply?
Support covers mental health broadly:
• Depression and anxiety
• Stress management
• Substance use concerns
• Life transitions and grief
• Work-life balance
• Relationship challenges
Who Provides Mental Health Support?
Support is provided by:
• Care navigators trained in mental health
• Staff who approach mental health without stigma
• Professionals connected to provider networks
• Team members committed to confidentiality
See What Our Customers Are Saying
"What could have been data driven, was soon a conversation. Over 3 years with the best coaches, listeners, advisors you could ask for. If Monique didn't have an answer readily, she would note it, research it, and then update you on the answer. Always a positive meeting. Highly recommend!"
— Sue D.
“Our Medical Insurance Premiums were Out of Control! Thanks to Weltrio and their amazing team of healthcare experts, Weltrio is my single most-profitable cost center!”
— Cayuse CEO
Everything You Need to Know
At Weltrio, we are a medically trained team that works with HR and benefits partners at companies of all sizes to improve healthcare quality, reduce risk exposure, and optimize costs. We work within your existing plan structure—providing employers with clarity, trust, and transparency at every step. Whether you're upgrading your benefits plan or building from scratch, we've got you covered.
Is this the same as telemedicine?
No. Clinical support provides guidance and triage, not diagnosis or treatment. We help employees decide when and where to seek care.How many nurses will be assigned to our company?
Assignment depends on your company size and typical utilization. Smaller companies may share a primary nurse with backup coverage. Larger organizations get dedicated teams. Either way, employees experience consistent relationships with clinical professionals who know them.Who answers calls in the middle of the night?
Board-certified nurses from your Weltrio clinical team. We staff night shifts with experienced nurses who have full access to your company's benefits information and employee interaction history. It's not an outsourced answering service.What protocols do nurses use for triage?
Our nurses use evidence-based clinical decision support protocols developed from emergency medicine and primary care best practices. These protocols are regularly updated based on current medical guidelines and are customized for telephone/virtual assessment settings.How much does an unnecessary ER visit actually cost?
Average ER visits cost $2,200 or more—even for minor issues. Add lab work, imaging, or specialist consultation and costs climb quickly. The same conditions treated at urgent care typically cost $150-300, and telehealth visits run $50-75.
