Employee Onboarding & Education

Understanding your benefits from day one

Comprehensive education that helps employees understand and use their healthcare benefits effectively

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Why does employee education matter?

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Benefits are only valuable if employees understand and use them. Education ensures employees know what they have, how to use it, and how Weltrio helps. Understanding drives engagement.

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See where your benefit plan is leaking

Find out what gaps exist — and what you can do without changing your plan.

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We'll show you where money is leaking, risks are growing, and what you can fix within your current structure. No pressure to change brokers, carriers, or benefit design. Just clarity.

  • Gap analysis based on your actual plan structure


  • Clear findings you can share with your broker


  • Recommendations that layer on — no disruption required
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New Employee Welcome

Structured onboarding that introduces new employees to their benefits and Weltrio services from their first day.

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Benefits Orientation

Clear explanation of coverage: what's covered, how to use it, and where to get help.

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Health Literacy

Building healthcare competence so employees can navigate the system and make informed decisions.

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Ongoing Education

Continuous learning opportunities that deepen understanding over time.

What is Employee Onboarding & Education?

Employee Onboarding & Education ensures employees understand their healthcare benefits and know how to use them effectively.

Benefits are complex. Employees often don't understand what they have, how to access it, or how to optimize their coverage. This lack of understanding prevents them from getting value from their benefits.

Education solves this. Through structured onboarding and ongoing learning, employees develop the knowledge they need to be effective healthcare consumers.

Why Don't Employees Understand Their Benefits?

Most employers renew their health plans year after year without questioning the underlying assumptions. Brokers present options, carriers set rates, and leadership approves budgets based on incomplete information.


The result? Companies overpay for benefits employees don't use while missing coverage gaps that create real risk. They accept premium increases as inevitable rather than addressable. They lack visibility into where their money actually goes.


A Healthcare Risk Assessment changes that. It gives you the data and insight to make informed decisions, negotiate from a position of strength, and take control of one of your largest operating expenses.

How It Works

Education builds understanding through multiple touchpoints.

Welcome Onboarding

New employees receive dedicated onboarding that introduces benefits and Weltrio services clearly.

Benefits Orientation

Structured orientation explains coverage details, how to access services, and where to get help.

Resource Provision

Educational materials—guides, videos, FAQs—available anytime for reference.

Ongoing Reinforcement

Regular communications and touchpoints reinforce learning over time.

When Does Education Occur?

Education is ongoing:

• At hire during onboarding
• At open enrollment when decisions are made
• When questions arise throughout the year
• Through regular communications and check-ins

Where Is Education Delivered?

Multiple formats for different preferences:

• One-on-one conversations for personalized learning
• Written materials for reference
• Video content for visual learners
• Group sessions for shared learning

Who Benefits from Education?

Everyone benefits:

• Employees understand their benefits better
• Employers see higher engagement
• Healthcare decisions improve
• Plan value is maximized

See What Our Customers Are Saying

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"What could have been data driven, was soon a conversation. Over 3 years with the best coaches, listeners, advisors you could ask for. If Monique didn't have an answer readily, she would note it, research it, and then update you on the answer. Always a positive meeting. Highly recommend!"

— Sue D.

“Our Medical Insurance Premiums were Out of Control! Thanks to Weltrio and their amazing team of healthcare experts, Weltrio is my single most-profitable cost center!”


— Cayuse CEO

Everything You Need to Know

At Weltrio, we are a medically trained team that works with HR and benefits partners at companies of all sizes to improve healthcare quality, reduce risk exposure, and optimize costs. We work within your existing plan structure—providing employers with clarity, trust, and transparency at every step. Whether you're upgrading your benefits plan or building from scratch, we've got you covered.

  • Is this the same as telemedicine?
    No. Clinical support provides guidance and triage, not diagnosis or treatment. We help employees decide when and where to seek care.
  • How many nurses will be assigned to our company?
    Assignment depends on your company size and typical utilization. Smaller companies may share a primary nurse with backup coverage. Larger organizations get dedicated teams. Either way, employees experience consistent relationships with clinical professionals who know them.
  • Who answers calls in the middle of the night?
    Board-certified nurses from your Weltrio clinical team. We staff night shifts with experienced nurses who have full access to your company's benefits information and employee interaction history. It's not an outsourced answering service.
  • What protocols do nurses use for triage?
    Our nurses use evidence-based clinical decision support protocols developed from emergency medicine and primary care best practices. These protocols are regularly updated based on current medical guidelines and are customized for telephone/virtual assessment settings.
  • How much does an unnecessary ER visit actually cost?
    Average ER visits cost $2,200 or more—even for minor issues. Add lab work, imaging, or specialist consultation and costs climb quickly. The same conditions treated at urgent care typically cost $150-300, and telehealth visits run $50-75.